Unless specified otherwise, all further references to Royal Mail within the text of this notice also applies to Parcelforce Worldwide, who are part of Royal Mail Group Ltd. The arrangements set out in this notice do not apply when a full declaration on a single administrative document SAD form C88 is required. That is for:.
You can find more information on the procedures you should use in Notice Trade imports by post: how to complete customs documents. The notice is not the law and does not change the law - extracts of which can be found in section 6. The carriage of dangerous goods in post, including but not limited to alcohol and perfume, by post is regulated by the Universal Postal Union rules and Royal Mail Group conditions of carriage.
Nothing in this notice should be construed as legitimising movement of any goods by post. You can find information about exporting or importing by post on the Royal Mail website or by phoning Royal Mail Customer Services on Telephone: Under international postal agreements, the sender must complete a customs declaration form CN22 or CN23 , which will be fixed to the package in most cases.
Any Post Office abroad should be able to give advice to the sender. If no declaration is made, or the information is inaccurate, the package may be delayed while Border Force make further enquiries, or in some cases the package and its contents may be returned to the sender or seized by Border Force.
This does not include alcohol, tobacco products, perfume or toilet waters, these items are excluded from the relief of customs duty and VAT. Charges at import will be payable.
Excluding the following: alcohol, tobacco products, perfumes and toilet waters. These items do not benefit from the relief of Customs Duty or VAT at import, and alcohol and tobacco products will also be liable to Excise Duty. There are several other circumstances where relief from some or all customs charges may be available.
If you think your goods may be eligible for a relief, you can contact Imports and exports: general enquiries. If gifts of alcohol and tobacco are sent in excess of the quantities shown in the above table, relief from Import Duty will only apply up to the limits shown above, and the consignment will not benefit from any relief of Import VAT. Relief to the limits in the table above only apply to gifts and do not apply to commercial consignments.
In addition, Excise Duty is payable on all alcohol and tobacco products, even if they are a gift. Customs Duty and Excise Duty are not chargeable on gifts of perfumes and toilet waters. If more than one individual package is addressed to a particular person, the value of the goods will be added together. If a package contains several different types of goods intended for more than one person, these should be separately described and given a value on the customs declaration.
Charges will be payable on the fifth item. Border Force examine postal packages arriving in the UK for prohibited or restricted goods, such as:. They examine packages to confirm the description and value stated on the declaration are correct and check the customs declaration to determine if Customs Duty, Excise Duty and Import VAT is chargeable.
Border Force will sometimes need to examine the contents of a package, particularly when the sender has not completed the declaration correctly. In such cases, the opening, repacking and resealing of the package is carried out, under Border Force instruction, by Royal Mail staff.
Charges are calculated at the postal depots, where the packages are received. Search Advanced search…. Everywhere Threads This forum This thread. Search Advanced…. New posts. What's new New posts New calendar events New profile posts Latest activity. Search forums. Members Current visitors New profile posts Search profile posts. Install the app. JavaScript is disabled.
For a better experience, please enable JavaScript in your browser before proceeding. You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser. Thread starter MultiStack Start date Aug 7, After your goods land in the UK how many days do you usually have to wait until they are delivered? Total voters 8 Poll closed Sep 7, Aug 7, 12 0 I have also in the past used EMS for the same goods and also had no problems.
I currently have an order due which has been sent with EMS but appears to be delayed at customs and wondered if there is a need to contact them or just wait as I have never had such a delay? I have imported these before using EMS and even had packages opened and check with no problems so am wondering if Customs is just kicking their heels or if there is actually a problem and reason for concern.
Shipment of goods that require export permission or authorization. When exporting the following goods, export permission or authorization must often be obtained in advance from the Ministry of Economy, Trade and Industry. For further details, please contact your local customs office. When receiving goods from overseas, delivery method will vary depending on if the goods are taxable or nontaxable.
Delivery Flow Receiving. EMS serial number search. Note: Customs clearance rules may vary with the destination country.
Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status. Understanding customs procedures in the European Union is quite straightforward as in most cases, no customs charges should apply when transporting goods from one EU country to another.
Additionally, no customs documents are required when shipping goods from one member-state to another. There is some exception to this however when the goods are subject to the state monopoly, such as alcoholic beverages and tobacco products.
Even though there are no customs fees when shipping within the European Union EU , when shipping restricted items or items of higher value from an EU member country to a non-EU country, various additional paperwork is needed. Customs are calculated based on the declared value of goods and the assessment at the customs office.
When using Eurosender, the customs fees are paid by the receiver directly to the selected logistics provider at the delivery. The logistics provider does not release the shipment until the customs are not paid by the receiver. He has to check the content of it and see for any prohibited or restricted items. Skip to content. I want to send a package.
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